Shipping Information
Each of your orders is dispatched within 2 to 3 working days.
We process parcels from Monday to Friday.
Delivery times are as follows:
USA and Canada (12 to 20 working days)
Europe (15 to 20 working days)
Rest of the world (20 to 30 working days)
These times do not take into account any delays caused by strikes, customs clearance for international orders, or any other circumstances beyond our control.
DUTIES AND TAXES
We offer free standard shipping on all orders, but the customs tax on international shipments can be applied depending on your country and are the customer’s responsibility.
LOST/STOLEN
It’s important to provide detailed and comprehensive shipping information when placing your order. Crew Lion is not responsible for undelivered packages based on misinformation of shipping addresses filled out by the customer upon checkout.
We are also not responsible for lost or stolen packages. We will be sure to assist you with the carrier used to ship it, but once an order shows delivered, we cannot assume responsibility for packages that are lost and/or stolen. We recommend that you select "Signature Required" when placing your order, which we offer at no additional cost, to ensure that your package is signed before it is dropped off at your location.